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Testimonials
The Best Investment We Make for Risk Management
One of our buyer clients from 2006 recently discovered that his home was built with the defective Chinese drywall that was used in the building boom of 2002 – 2007. This product is causing mechanical problems, health issues, and is becoming a litigation nightmare in our area.
His attorney had asked for some specific information from his real estate transaction and he called us, panicked that he could not locate his file. Our paper files are offsite in a warehouse and he needed his file to meet his attorney’s deadline for an important filing that, if not met, would have left him unprotected legally in this matter.
I had never reactivated an archived file in Settlement Room, but I emailed the SettlementRoom team with an inquiry and they responded immediately with an answer. In five minutes I had his file activated, and all documents and message paper trails were emailed to him well before the deadline. He was relieved beyond belief. Just another example of why I have used SettlementRoom since I started in real estate in 2004. It’s the best investment we make for risk management as well as client appreciation.
Thank you, SettlementRoom.
— Mary Jo and Seymour West, Keller Williams Realty, Birmingham, Ala.